Shipping & Returns

Shipping & Returns

Each photograph is dispatched within 10 days of receipt of your order with a custom-made mount. QVINT delivers within the European Union, as well as to Switzerland and the USA. For deliveries to countries not mentioned here, please contact us at mail@qvintphoto.com.

Shipping

Germany
Delivery with DHL or Hermes – € 6

Within the European Union
Delivery with UPS Standard – € 12

Great Britain
Delivery with UPS Standard – € 16

Switzerland
Delivery with UPS Standard – € 20
Delivery with UPS Express Saver – € 35
Please note that delivery from Germany is exempt from tax and duty.
In the recipient country, additional taxes and fees may apply to the delivery of your order.
Please contact your customs office for further information.

USA
Delivery with UPS Expedited – € 35
Delivery with UPS Express Saver – € 50
Please note that delivery from Germany is exempt from tax and duty.
In the recipient country, additional taxes and fees may apply to the delivery of your order.
Please contact your customs office for further information.

Returns

You have the right to cancel this purchase contract within fourteen (14) days without indicating a reason.

In order to exercise your right of cancellation, you must inform us of your decision to cancel this purchase contract by means of an explicit declaration via e-mail to shop@qvintphoto.com.

Please note that you shall pay the costs directly associated with returning the goods.

We ask you to return the items to QVINT in their original packaging. This means that the seal of the archive envelope in which the photograph is located must be unbroken.

The purchase price will be refunded within 14 days of when we receive notification of your cancellation. QVINT can decline to process the refund until we have received the goods or until you have provided proof that the goods have been returned to us.